RV Rental FAQs
B&B RV, Inc. is a family owned and operated company that has been specializing in RV rentals since 1999. We own and maintain our own extremely modern fleet to insure the highest quality units and the least problems possible. Renting an RV is very different than renting a car, hotel or house. We have a dedicated full-time staff to assist in the rental process from start to finish and a large enough fleet to adjust when issues like accidents occur. There are a lot of options when looking for RV rentals and our goal since we opened our doors has been to create the best overall experience for our renters and their families.
Fraud is common these days, so be aware of who you are renting from, what you are getting, the maintenance/cleaning process, etc. B&B RV, Inc. owns the entire fleet so we offer newer year models and specific floorplans – you’ll know exactly what you’re getting. We also maintain detailed cleaning and maintenance schedules for each one of our motorhomes. You’ll get customer support throughout the entire rental process. We are here to help if you have any questions or concerns before, during and after your rental.
You will get 100 free miles per rented night. Anything additional is 39 cents per mile. This is cumulative for your entire trip. Example: A 7-night rental will receive 700 free miles. We only charge for actual mileage used opposed to requiring you to purchase mileage “blocks”.
Yes, we do have pet-friendly units available in each model. There is a one-time pet fee of $125. You can call to inquire on availability of a pet unit in your desired size. Unfortunately, we can no longer accommodate cats in our RV’s although dogs are still welcome!
To reserve a rental unit, we take a $500 non-refundable down payment that is applied toward the total cost of the rental. The remaining balance of the rental is due 30 days prior to your pick-up date. We will email you a balance due reminder and then charge the remaining balance of the rental cost to the credit card we have on file. If you want to reserve within 30 days of your pick-up date, the full amount of the rental is due to create a reservation. There is a $1,000 damage and a $250 cleaning deposit that are run on your credit card the day of pick-up as an authorization only. This puts a temporary hold on the funds. If you return the unit in acceptable condition based on your selected package, the authorization automatically clears from your account.
Before your scheduled rental pickup, you will need to contact your insurance company to see if your auto insurance will extend to cover a MOTORHOME rental. If they do extend full coverage (comp, collision and liability), your agent will need to send something showing proof of that coverage including your deductible amounts. We can provide you/them with the vehicle information (year, make, model and VIN), if needed. If your insurance does not extend to cover the rental, you will need to purchase insurance on the day that you pick up your rental. This insurance is offered through a third party at a daily price that varies depending on the size and value of RV you are renting. This insurance will cover up to four drivers that are 25+.
B&B RV, Inc. will clean and wash the vehicle, dump the waste and fill the propane upon your return. You just need to fill up the fuel tank!
The Works package can only be purchased in combination with the Value package. If purchased, B&B RV, Inc. includes a kitchen package, dishes package and linen package for the amount of people specified. Specific item lists included in the packages can be found under the pricing for any of our rental options.
You can use our secure web reservation request form, call in to make your reservation over the phone or come to our office to make the reservation in person. We require a non-refundable $500 reservation deposit to secure the rental, unless you are booking within 30 days of your departure date. In this scenario, the full departure balance is due to make a reservation.
You need to arrive at your scheduled pickup time and have watched the walk-through videos sent to you. Once all drivers are present, we will then go over your rental contract and verify insurance. Then, we will walk you around your rental RV to ensure you are comfortable with the functionality and we will mark down any existing damages on the RV.
When you receive your reservation confirmation, it will include a walk-around video of the inside and outside of an RV as well as a driving safety video. These videos are to be watched PRIOR to your arrival on the day of pickup. We will send a reminder about these 2 weeks before your pick-up date. If you watch these videos prior to your arrival for pick-up, the process usually takes about 30 minutes. If you have not watched the videos when you arrive, you will be required to watch them prior to your walk through extending your time here significantly.
If you are in a rush, you can opt for the “Express Check-in” option that allows you to leave while the vehicle is being checked in. Once we complete the check-in process, we will call you and review any final balance.
*The Thor Windsport needs 50 amps but can convert to 30 amps, if needed, limiting use of both A/C units.
There is a non-refundable $500 down payment applied when you make your reservation. The remaining balance is paid 30 days prior to the pick-up date. If you cancel your reservation, we don’t offer any refunds. Instead you would get a credit for the amount that you already paid ($500 or the total depending on timing of cancelation) to use towards a future rental within 12 months from the date that you cancel. We charge no additional fees for cancelation or date changes.